Osoa Privacy Policy
Effective Date: August 3, 2026
Welcome to Osoa.
This Privacy Policy explains how FlashyAi Limited (“Company”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access or use the Osoa mobile application, website, and related services (collectively, the “Service”).
By using Osoa, you acknowledge that you have read and understood this Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact us at:
1. Information We Collect
We collect information that you provide directly, information generated through your use of the Service, and information from third-party services.
1.1 Information You Provide
When you create an account or use Osoa, we may collect:
• Name or nickname
• Date of birth or age information
• Gender information
• Profile photos and videos
• Personal bio and introduction
• Interests, preferences, and dating preferences
• Location information (if you choose to provide access)
• Messages and communications with other users
• Feedback, reports, and customer support communications
1.2 Information Collected Automatically
When you use Osoa, we may automatically collect:
• Device information
• Device model and operating system
• IP address
• App version
• Language and region settings
• Advertising identifiers (such as IDFA or GAID where permitted)
• Usage information and interaction data
• Log data and crash information
This information helps us maintain, improve, and secure the Service.
1.3 Location Information
With your permission, Osoa may collect your precise location information.
We use location information to provide features such as:
• Showing nearby users
• Improving matching recommendations
• Providing location-based discovery experiences
• Improving Service functionality
You can control location permissions through your device settings.
If you do not provide precise location access, some location-based features may be unavailable or may use approximate information.
2. How We Use Your Information
We may use your information to:
• Create and manage your account
• Provide dating and social discovery features
• Recommend potential matches and relevant content
• Enable communication between users
• Improve matching accuracy and user experience
• Personalize your experience
• Process payments and purchases
• Detect and prevent fraud, abuse, and security risks
• Respond to customer support requests
• Analyze product performance and improve our services
• Comply with legal obligations
3. Matching and Recommendation
Osoa uses information such as your profile details, preferences, interactions, and activity within the Service to help provide personalized recommendations.
These recommendations may include:
• Potential matches
• Profiles you may be interested in
• Relevant features or experiences
We do not guarantee that recommendations will result in successful matches or relationships.
4. How We Share Information
We do not sell your personal information.
We may share information in the following situations:
4.1 With Other Users
Certain information you choose to provide may be visible to other users, including:
• Profile photos
• Nickname
• Age information
• Bio
• Interests
• Other profile information
You control what information you provide through your profile settings.
4.2 Service Providers
We may share information with trusted third-party service providers that help us operate the Service, including providers for:
• Cloud hosting
• Analytics
• Payment processing
• Customer support
• Security and fraud prevention
• Advertising and measurement services
These providers may only process information according to our instructions.
4.3 Legal Requirements
We may disclose information when required by law or when we believe disclosure is necessary to:
• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or security issues
• Protect users or public safety
5. Photos and User Content
Photos, videos, profile information, and other content you upload may be displayed to other users depending on your settings and the features you use.
You are responsible for the content you share.
We may process user content to:
• Provide profile and matching features
• Detect violations of our rules
• Improve safety and security
6. Messages and Communications
Osoa allows users to communicate with each other.
We process messages and related information to:
• Deliver communications
• Maintain platform security
• Detect spam, abuse, or prohibited behavior
• Provide support when necessary
We do not use private conversations for advertising purposes.
7. Payments and Purchases
If you purchase subscriptions, coins, or other paid features, payments are processed through third-party payment platforms, including:
• Apple App Store
• Google Play
We do not store your full payment card information.
Payment providers may collect and process payment information according to their own privacy policies.
8. Cookies and Similar Technologies
We may use cookies, SDKs, and similar technologies to:
• Maintain Service functionality
• Understand user behavior
• Analyze performance
• Improve user experience
• Support security and fraud prevention
9. Advertising and Analytics
We may use third-party analytics and advertising services to understand Service performance and measure marketing effectiveness.
These services may collect information such as:
• Device identifiers
• Usage information
• Advertising identifiers
You may control certain advertising preferences through your device settings.
For iOS users, tracking permissions are requested according to Apple’s App Tracking Transparency requirements.
10. Data Retention
We retain personal information only for as long as necessary to:
• Provide the Service
• Maintain account functionality
• Comply with legal requirements
• Resolve disputes
• Prevent fraud and abuse
When information is no longer required, we may delete or anonymize it.
11. Account Deletion
You may request deletion of your Osoa account.
When you delete your account:
• Your profile may no longer be visible to other users.
• Certain information may be deleted or anonymized.
• Some information may be retained where required for legal, security, or operational purposes.
To request account deletion, please contact:
12. Data Security
We use reasonable technical and organizational measures to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
13. Children's Privacy
Osoa is intended only for users who are 18 years old or older.
We do not knowingly collect personal information from individuals under 18.
If we become aware that an account belongs to a person under 18, we may take appropriate action, including removing the account.
14. International Data Transfers
Your information may be processed and stored in countries other than your country of residence.
We take appropriate measures to ensure that personal information is handled in accordance with applicable privacy laws.
15. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
• Accessing your information
• Correcting inaccurate information
• Requesting deletion
• Restricting certain processing activities
• Objecting to certain uses of your information
To exercise these rights, please contact:
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make significant changes, we may notify you through the Service or other appropriate methods.
Your continued use of Osoa after changes become effective means you accept the updated Privacy Policy.
17. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
FlashyAi Limited
Email: